What happens if we can’t make it to our booking?

You can transfer your booking to another group. You’ll need to let us know who will be coming instead by calling 01937 220631 and make private arrangements in respect of payment. We cannot refund your payment and take payment from the new group. With not less than seven days’ notice, you can transfer your booking… Read more »

What happens if we are all late?

We are running tightly scheduled live action games. Last minute re-scheduling IS NOT POSSIBLE and there will be no refund of any payments.

What happens if someone is late?

Those who have arrived on time will be able to start their scheduled game. Anyone who is late may not participate and no refund will be afforded in such circumstances.

What should I wear?

There are no special requirements but be aware that you may need to kneel to negotiate small spaces. High heels are not recommended.

Is there parking on site?

Yes, we have ample car parking at the rear of South Lodge. Please do not park at the front of building – we need to keep this space clear for turning vehicles.

When do I need to arrive?

All players need to arrive NO LATER than 15 minutes before the time their game is due to start to allow time for a briefing. No group can enter a game room without all players having been briefed.

Can I bring extra players?

The maximum capacity of ‘Follow in my Footsteps’ is six people, and in ‘Lightning in a Bottle’ the maximum is eight. So long as the total number of people in your group is not greater than the capacity of the room you have booked, then you can bring additional players. Extra players can pay by… Read more »

What happens after we have booked?

You’ll be sent a confirmation email containing your booking reference, details of the booking, a receipt for payment and some preliminary background to the room you are playing.